Return Policy

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help.

Return Window

You may return most items within 30 days of delivery for a full refund or exchange.

Eligibility

To be eligible for a return, items must be:

• Undamaged and in the same condition that you received them
• In the original packaging
  

How to Return

To initiate a return, please contact us at ovella.co.llc@gmail.com with your order number and reason for return. We'll provide you with return shipping instructions.

Refunds

Once we receive your return, we'll inspect the items and process your refund. Refunds will be issued to your original payment method.

Questions?

If you have any questions about our returns policy, please don't hesitate to contact us.