Ovella Co.

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number.

We refer to this information as "Personal Information."

We use the Personal Information we collect to:

• Process and fulfill orders
• Communicate with you about your order or inquiries
• Provide customer support
• Screen orders for potential fraud or risk
• Improve and optimize our website and customer experience
• Send promotional or informational emails (only if you opt in)

We share your Personal Information with third parties only as necessary to operate our business. This includes:

• Shopify, which powers our online store
• Payment processors to securely handle transactions
• Shipping providers to deliver your order

We may also share information to comply with legal obligations, respond to lawful requests, or protect our rights.

We do not sell your personal information.

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

When you place an order, we retain your Personal Information for our records unless and until you ask us to delete it, except where we are required to retain it by law.

If you are a resident of certain jurisdictions (including the European Economic Area or California), you may have the right to access, correct, update, or delete your personal information.

To exercise these rights, please contact us using the information below.

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page.